Contact – Hostux Network
Information
This page is the entry point for contacting Hostux Network: question about a service, access problem, observed incident, or account-related request.
For a global view of service status, you can also check uptime.hostux.net.
Contact channels
Email help@hostux.net
Use email for a general question, a service issue, a support request, or an account-opening request when one is required.
IRC irc.hostux.net
Matrix matrix.hostux.net
IRC and Matrix are useful for direct exchanges or quick questions, but email remains the best channel if you need to explain a problem in detail.
To speed up support
Please include, when possible:
- the name of the affected service
- the URL or page used when the problem happened
- the exact error message or observed behavior
- the approximate date of the problem
- the browser, app or system involved if relevant